The needs, motivations, & behaviours, of your audience or users

User research

User Research helps provide solid foundations for developing an app, website, or service, by providing an understanding of what your users/customers want, the problems they face, their behaviours, and their motivations.

What we will do

User research encompasses many activities which may, or may not, be relevant to a project, or achievable within a project’s constraints. We will:

  • Work with you to understand where you are at with your project
  • Establish what you need from the research
  • Devise a research programme that will deliver relevant results within an agreed time and budget
  • Conduct the research
  • Report on the research

What you will get

  • A report, written in simple and concise language, which explains the findings from the research activities
  • Audio, video, transcripts, data, and other artefacts from the research