Fix an underperforming sales customer or user journey
Is your app or website failing to deliver the results that you’d hoped for? We will work with you to identify what’s wrong & create an achievable strategy to get you back on track.
- Review of your business goals, market & audience
- Review of your current customer/user experience/journeys
- Analysis of what is going wrong and why
- A prioritised, achievable, plan to get you back on track
What we will do
During the 1:1 strategy session, we will review your current user experience through the lens of your business goals, market & audience. This will facilitate identifying what is currently going wrong and, the formulation of a plan of achievable steps designed to get you back on track.
- Your business goals
- Your market landscape
- Your users/customers and their needs
- Analysis of what is going wrong and why
- A prioritised, achievable, plan to get you back on track
What you will get
During the workshop session, together we will review your app, website, or SaaS product to diagnose what is going wrong and why and develop a strategy that will enable you to address the problems and develop a prioritised plan to get you back on track.
- A workshop lasting 60-90 minutes
- A playback session to review the outputs and plan your next steps
- Strategy to address the problems uncovered during the 1:1
- Prioritised, actionable, steps to get you back on track
- A report, written in simple and concise language, which summarises the workshop outputs
- The audio/video and transcript (if the workshop was online)
- A follow-up call 14 days after the playback session
Why are our sales so poor?
Diagnosing the probable reasons for this B2B business’ poor Ecommerce sales, and formulating an achievable plan to remedy them.
View Case Study
Get your app, website, or SaaS product on course to deliver the results you hoped for
More workshops & 1:1s

Workshop planning & facilitation
Workshops are a highly effective method of energising & unlocking creative thinking to collectively bring clarity to problems, & generate solutions with consensus & ownership.

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Prioritise the features and functionality you need to launch & achieve your business goals.

Acquire, onboard, & sell with user-focused journeys
Build your business with engaging, joined-up, user-focused journeys or workflows that will help you to acquire, onboard, and sell to your users and customers.