Acquire, onboard, & sell with user-focused journeys

Are your acquisition journeys failing to acquire, or are your e-commerce journeys being abandoned? Build your business with engaging, joined-up, user-focused journeys or workflows that acquire, onboard, and sell.

  • Target individual markets & audiences
  • Create engaging end-to-end journeys
  • Design & map end-to-end customer/user journeys
Enquire about a user journeys workshop 

What we will do

We will arrange a pre-workshop discovery call/session to learn about what you need and deliver a workshop, or set of workshops, tailored to creating engaging, joined-up customer acquisition, onboarding, Ecommerce, journeys, or user workflows.

  • Map end-to-end journey(s)
  • Happy paths
  • Hurdles/points of friction
  • Opportunities to surprise & delight
  • Content to engage & support

What you will get

During the workshop session, together we will develop coherent, joined-up, customer, or user journeys. While doing so we will create artefacts such as journey or experience maps, and outline the content required, including the gaps in any existing content.

  • A workshop lasting 60-90 minutes
  • Journey maps, experience maps, & other artefacts created during the workshop
  • A report, written in simple and concise language, which summarises the workshop outputs
  • The audio/video and transcript (if the workshop was online)
  • A playback session to review the outputs and plan your next steps
  • A follow-up call 14 days after the playback session

How can we create joined-up customer acquisition journeys?

A series of tailored workshops enabled this B2B e-commerce business to develop a customer acquisition strategy with matching digital customer journeys.

View Case Study 

How can we create a joined-up sales journey?

Create engaging & intuitive customer & user journeys

By sending this message you are agreeing to our privacy policy.

More workshops & 1:1s

An expert review of your app, website, or digital product

Analysis of your existing app, website or SaaS experience

Uncover the strengths and weaknesses of your app, website, or SaaS product, from the perspective of your users.

Content strategy

Acquire & retain customers with engaging content

Acquire & retain customers, & support & guide users, with engaging content.

pp/website strategy 1:1

Fix an underperforming sales customer or user journey

Is your app, SaaS, or website failing to deliver the results that you’d hoped for?This will identify what’s wrong & create an achievable strategy to get you back on track.