Attracting, & nurturing, new citizen scientists
Citizen Science

Researching and mapping, the citizen science recording experience enabled the design of experiences that engage, encourage, and reward contributors.
The problem to solve
These citizen science apps required updating from desktop web interfaces to ones suitable for accessing via handheld devices. New, younger, contributors needed to be engaged to join the existing older demographic.
Process
The redesign of these two citizen science apps started with a successful pitch, followed by discovery, definition, and delivery of both apps. Over the course of the work the team variously included, researchers, strategists, creatives, designers, and developers.
Continue Reading
For access to full article, please get in touch.
- Audience research.
- Mapping the recording ecosystem.
- Hurdles to participation.
- Engagement strategies.
- A helping hand.
- Data and processes.
- Workflows & Journeys.
- Team collaboration.
- Outcome.
More Research & discovery
-
Engaging Gen Z for sports event startup
Audience research brought insights from which content and PR strategies, and digital platforms, were developed to engage a new sporting audience including the use of gamification and augmented reality experiences.
Sporting events startup
-
Call centre screens & workflows – UX research to product delivery
Foundational research of business needs, user needs, and workflows, informed the development of call centre screens that reduced both the time taken to train advisors and call handling times.
Financial services
-
Omnichannel shopping experience – research, CX & UX
Researching the online & offline purchase experiences for this skincare & beauty brand resulted in insights that were impactful both for brand strategy & for the CX & UX.
High Street skincare & beauty
-
Researching the ‘as-is’ hospitality customer experience
Research of the digital and physical customer experience, for a pub and hotel brand, highlighted touchpoints where improving digital experiences would also enhance the physical experience.
Hospitality