Fractional strategy & UX support

Strategy and experience design expertise on hand, when you need it, so that you can build your business while keeping costs low.

Fractional support

You want to sense-check and consult on what you are doing, but don’t want to be tied to a rigid commitment and associated fees? No problem! Consult with me only when you need it, for a set fee, from as little as one hour a month, for an occasional workshop, to sense-check what you are planning or doing.

I am also available as a mentor via the business support organisations Digital Boost and Grow Local.

Get help with

  • Business, product, and service strategy
  • Customer journey and user experience design
  • Second opinion/sense check
  • Best-practice guidance
  • Support for your in-house team

What you will get

  • Support from someone who has helped many dozens of businesses of all configurations and sizes
  • Consultations tailored to your needs and ways of working
  • Clear, actionable outputs to move your project forward
  • Support between sessions

£50/hr.

Book a free consultation

A free introductory call will provide a flavour of how we can work together to provide support for you and your team.

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Ways we can work with you

  • How can we make our navigation user-friendly?

    How can we make our navigation user-friendly?

    Developing new navigation that aligns both with the organisation’s strategic goals & which enables visitors to find their way around this complex site with ease.

    National UK charity

  • Identifying, & designing for, a B2B audience

    Identifying, & designing for, a B2B audience

    Identifying this B2B site’s key audience, and the role it plays in their purchase journey, enabled journeys, content, IA, and UX, to be tailored to engaging with, and winning sales from, that audience.

    B2B SaaS company

  • Researching the online and offline customer experience for a UK based pub, restaurant, and hotel, chain

    Researching the ‘as-is’ hospitality customer experience

    Research of the digital and physical customer experience, for a pub and hotel brand, highlighted touchpoints where improving digital experiences would also enhance the physical experience.

    Hospitality

More case studies